208-376-1701 bryan@bryanyager.com
Practicing Verbal Aikido

Practicing Verbal Aikido

First a quote: “Fight for the things that you care about. But do it in a way that will lead others to join you.” – Ruth Bader Ginsburg Good morning and happy Monday! First, let me fully admit I know next to nothing about martial arts; perhaps only that it can take a...
What Do Your Listeners Hear?

What Do Your Listeners Hear?

First a quote: “Don’t worry about what other people think of you; worry about what they think of themselves when they’re with you.” – Unknown Good morning and happy Monday! My wife and I had an experience this past week that reminded me of a topic I have written about...
Are Your Strengths a Weakness?

Are Your Strengths a Weakness?

First a quote: “Greatness lies not in being strong, but in the right use of strength.” – Henry Ward Beecher   Good morning and happy Monday! I have had the good fortune of serving as an executive coach over the last couple of decades for dozens of senior leaders in a...
I’m Never Wrong!

I’m Never Wrong!

First a quote: “If our egos get in the way of leadership effectiveness, it does not matter how right we are, or were, in the decisions we make, or the actions we take.” – Bryan Yager Good morning and happy Monday! I once heard a comedian offer the following...
Who Are Your Customers?

Who Are Your Customers?

First a quote: “If you’re not serving the customer, your job is to be serving someone who is.” – Jan Carlzon, Former CEO, SAS Good morning and happy Monday! First a bold statement, “We all have customers!”  Well, OK, there might be a rare exception or two out...
What Did You Learn?

What Did You Learn?

First a quote: “We do not learn from experience… we learn from reflecting on experience.” – John Dewey Good morning and happy Monday! It has been over a year since most of our lives were turned upside down, and inside out, by the Coronavirus now called Covid-19. Do...
How Are You?

How Are You?

First a quote: “Friends are those rare people who ask how we are and then wait to hear the answer.” – Ed Cunningham Good morning. How are you?   Please don’t answer yet, I’ll come back to this question again momentarily. Two weeks ago, my MMM (What Did You Say?) was...
In Search of Purpose

In Search of Purpose

First a quote: “Life’s challenges are not supposed to paralyze you, they’re supposed to help you discover who you are.”– Bernice Johnson Reagon One day a long time ago, our teen-aged son came home from school and asked, “Dad, people keep asking me what I want to be...
Return to Normal?

Return to Normal?

First a quote: “Normal is nothing more than a cycle on a washing machine.” – Whoopi Goldberg A large portion of my consulting practice, over the years, has focused on helping people and organizations navigate change more productively and successfully. One of my most...