by Bryan Yager | Sep 24, 2018 | Change, Change Leadership, Leadership
First a quote: “If change is happening on the outside, faster than on the inside, the end is in sight.” – Jack Welch I have been passionate about the subjects of change management and change leadership for many years, and change-related workshops still make up a...
by Bryan Yager | Sep 17, 2018 | Communication, Leadership, Motivation, Self-confidence
First a quote: “I’ve learned people will forget what you said, people will forget what you did, but people will never forget how you made them feel.” – Maya Angelou Recently, one of my coaching clients shared a customer service experience he had while traveling...
by Bryan Yager | Sep 10, 2018 | Communication, Leadership, Wisdom
First a quote: “The wise man doesn’t give the right answers, he poses the right questions.” – Claude Levi-Strauss I’ll begin this week’s edition of MMM with a bold opinion… here it is: “Most of us are not very good at asking thoughtful questions. We either don’t...
