by Bryan Yager | Apr 27, 2022 | Conflict, Perspective, Respect, Truth
First a quote: “Let us make a special effort to stop communicating with each other, so that we can have some conversation.” – Mark Twain Hello and happy Monday. How are you today? No, I mean really, how ARE you today? If you asked that question of me while drafting...
by Bryan Yager | Mar 1, 2021 | Conflict, Expectations, Leadership
First a quote: “Almost all conflict is a result of violated expectations.” – Blaine Lee Good morning and happy Monday! Have you ever started a new job only to discover the job was different than you expected? Have you ever joined a team with anticipation and...
by Bryan Yager | Jan 19, 2021 | Conflict, Influence, Leadership, Perception
First a Quote: “Reacting in anger or annoyance will not advance one’s ability to persuade.” – Ruth Bader Ginsberg Did you feel a bit defensive when you saw the title of this week’s missive? Did you almost decide not to click on it this week? Or just...
