208-376-1701 bryan@bryanyager.com
What Do Your Listeners Hear?

What Do Your Listeners Hear?

First a quote: “Don’t worry about what other people think of you; worry about what they think of themselves when they’re with you.” – Unknown Good morning and happy Monday! My wife and I had an experience this past week that reminded me of a topic I have written about...
Are Your Strengths a Weakness?

Are Your Strengths a Weakness?

First a quote: “Greatness lies not in being strong, but in the right use of strength.” – Henry Ward Beecher   Good morning and happy Monday! I have had the good fortune of serving as an executive coach over the last couple of decades for dozens of senior leaders in a...
I’m Never Wrong!

I’m Never Wrong!

First a quote: “If our egos get in the way of leadership effectiveness, it does not matter how right we are, or were, in the decisions we make, or the actions we take.” – Bryan Yager Good morning and happy Monday! I once heard a comedian offer the following...
Who Are Your Customers?

Who Are Your Customers?

First a quote: “If you’re not serving the customer, your job is to be serving someone who is.” – Jan Carlzon, Former CEO, SAS Good morning and happy Monday! First a bold statement, “We all have customers!”  Well, OK, there might be a rare exception or two out...
What Did You Learn?

What Did You Learn?

First a quote: “We do not learn from experience… we learn from reflecting on experience.” – John Dewey Good morning and happy Monday! It has been over a year since most of our lives were turned upside down, and inside out, by the Coronavirus now called Covid-19. Do...