by Bryan Yager | Jan 31, 2022 | Communication, Listening, Understanding
First a quote: “Do you really care, or are you just being a good listener?” – Barbara Smaller I begin today asking you two questions. They are: Are you an above average driver? Are you an above average listener? Did you answer in the affirmative on both questions? ...
by Bryan Yager | Mar 15, 2021 | Leadership, Listening
First a quote: “The most important thing a captain can do is to see the ship through the eyes of the crew.” Michael Abrashoff I read the book “It’s Your Ship” by Michael Abrashoff more than ten years ago and had it on my recommended reading list for...
by Bryan Yager | Mar 25, 2019 | Communication, Leadership, Listening
First a quote: “The greatest compliment that was ever paid me was when someone asked me what I thought… and attended to my answer.” — Henry David Thoreau It has been my experience and observation you will be judged as a leader, more by how you listen, than how you...
by Bryan Yager | Dec 10, 2018 | Communication, Leadership, Listening, Motivation
First a quote: “Asking and hearing people’s opinion has a greater effect on them than telling them, great job.” ― Sam Walton, Walmart FounderGood morning and happy Monday! Every day people go to work asking themselves, usually subconsciously,...
by Bryan Yager | Jun 18, 2018 | Communication, Leadership, Listening
First a quote: “We put little effort into real listening, we just take turns talking.” – Bob Conklin Years ago, when I first started my consulting practice, I attended a local networking event hosted by our Chamber of Commerce. Anxious to meet potential clients and be...